1. General Statements

1.1. Genealogia Polonica is dedicated to researching, conducting professional family history research services and providing family-history research related products and materials. Before using our website at genealogiapolonica.com, genealogiapolonica.de or genealogiapolonica.pl (hereafter, the “Website”) or enlisting the services of Genealogia Polonica, please review the following terms and conditions, which define your rights and benefits as a user of the Genealogia Polonica Website and Services (as defined below) (the “Terms” or the “Agreement”).

1.2. Genealogia Polonica belongs to PROTONmedia Barbara Domagała, Kaczmarskiego 8/29 Str., 02-679 Warsaw.

1.3. Genealogia Polonica may provide you with information, photos, graphics, data and/or other material. Most Content provided by Genealogia Polonica is copyrighted by or licensed to Genealogia Polonica, PROTONmedia, its agents or third party providers, and may be used only in accordance with the limited use license below.

1.4. These Terms apply to all users of the Website or the Services on or after May 25, 2018.

2. Limited Use License

2.1. You are licensed to use the Content only for personal or professional family history research. The republishing of whole or significant portions of any Content or Services produced by Genealogia Polonica is prohibited without the express written consent of Genealogia Polonica.

2.2. Genealogia Polonica holds no claim to copyrights for the copies of original records and other photocopied documents taken from books or typescripts. Therefore, you can copy these materials in accordance with the current copyright laws, if applicable.

2.3. Any genealogist’s report that is sent to you as part of our Services is copyrighted material.

3. General Terms

3.1.  You must be 18 years or older to request or order our Services.

3.2  If you are interested in purchasing our Services, please provide a complete research request to Genealogia Polonica online at genealogiapolonica.com according to your needs. By placing an order you must accept Genealogia Polonica’s Terms of Service and Privacy Policy. Once we have received a research request from you, someone from our team will reach out to you to discuss your research needs and collect additional information from you.

3.3. We must receive a signed Authorisation form, before we will begin providing Services.

4. Fees and Payments

4.1. The fee that you pay for our Services is for our expert time and attention.

4.2. If you purchase a Gold Plan we bill hourly and 4 hours research is a minimum. The package of hours is chosen and paid in advance according to your needs.

4.2.1. In Gold Plan you will be billed additionally for photos, journey costs and other costs Genealogia Polonica will have to spend to complete the order.

4.3. If you purchase a Platinum Plan you will be charged for each new person for your family tree after the research and before receving the results.

4.3.1. New persons in Platinum Plan are qualified and charged as follows:

a) ancestors are: parents,

b) relatives and in-laws are: siblings, half-siblings, step-parents, siblings’ spouses in zero and first generation.

4.3.2. New person is billed and added to tree at the moment we find his or her first and last name, no matter the type of document or material that states it and regardless the facts that will be discovered later, including that it will turn out the name was different in fact.

4.4. Most research results will be delivered with photos, but sometimes due to local archives regulations taking photos might not be possible. You will be informed about that before purchasing the research.

4.5. Although Genealogia Polonica makes a basic research before the payment to ensure the research is possible, it doesn’t guarantee that the research will bear any result. In such a case the money isn’t returned.

4.6. Unless otherwise specified, research steps are most often completed in up to 6 months from payment (all plans but the Platinum one) or order (Platinum Plan). In case of a delay extending the 6 month period, we will notify you.

5. Cancellation Policy

5.1. In order to cancel the Services you ordered, you must email us at [email protected] If you cancel the Services, the up-to-date research will be summarized and settled and the remaining funds will be returned. The order for first 4 hours research is non-refundable.

5.2. If you are based in the European Union, there is a 14 day period when you may, without giving any reason, terminate your order and we will refund any amounts paid by you.

6. Final Statements

6.1. Any action to enforce the Terms of Service shall be brought in the courts located according to Genealogia Polonica’s residence.

6.2. Should you have any questions regarding our Terms of Service, please contact us at [email protected]